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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

385,946

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 385,946 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Exceptional experience. Our team kept us informed, and were on top of every little detail required for our home buying experience!

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

Veterans United is one amazing team, they ensure veterans are treated well throughout the buying process and really work with you in regards to any issues, concerns, and look out for your best interest for mortgage rates!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4 out of 5 Stars
Would Recommend
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend

I am beyond happy and grateful to have worked once again with such an outstanding organization. My entire team and experience was over the top!

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

I am very elated with everyone on the Veterans United team and will recommend them everyone I know who's looking for a home. Thanks for all the help

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend

Excellent team consisting of Matt Istwan, Lisa Shrum, Jimmy Nickles and Amanda Cook. Informed me every step of the way, and I could be very demanding by calling several times to ask questions. They kept answering all my questions.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Would Recommend

Please see above review. Veterans United was wonderful to work with!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4.5 out of 5 Stars
Would Recommend
headshot image of Noah Barfield

Loan Officer: Noah Barfield

NMLS# 2153378

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4.5 out of 5 Stars
Would Recommend

Veterans United has helped me greatly through this process and explained everything efficiently, patiently anything that needed to be done with house they pretty much provided the much needed support.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend

Veterans United is an awesome team to work with and I’m grateful to being a part of the family.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

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5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Very professional team. Joel, Rachel, Chasity, Frank did a great job walking me through first time home buying experience. I appreciate all of their hard work and patience.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

They are people of their Word, this process started last year and they have been with me the whole way through. My Grandfather told me when I left for college “Son I don’t have a lot of money to give you, but I do have a good Name, so don’t go mess it up”! Veterans United has a Good Name!!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

Thanks for a job well done.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

⭐️⭐️⭐️⭐️⭐️

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

More Reviews

See all 385,946 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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