Nick was also fantastic in communication and helpful.
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
From buying our first home, to buying our forever home... Veterans United has been with us each step of the way. My family and I are so grateful for VU and the value they contribute to our Nation's veterans!
MICHAEL QUINN,
She was wonderful to work with could not have asked for anyone better. Thanks for everything.
I think I covered everything in the previous comment sections, I just want to reiterate that everyone in my team was amazing.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
I DO NOT recommend working with Veterans United or Christopher Steiffermann and his team. As a first time homebuyer and a veteran who served this country the whole experience was horrible. Communication was terrible. Clerical errors caused delays, miscommunication towards myself and my realtor and his team. Veterans United made sure to get me a high interest rate when they know they can absolutely go slightly lower, they did it during the great COVID hoax they can still do it. Especially for veterans. On closing day I was told to be there at an early time, when I had showed up I sat there without their help or communication for 5 extra hours by myself. I miss working hours and good pay for them to surprise me with closing cost that was never discussed. I called my concierge Lindsey Taylor for help. I NEVER received a phone call back. Again, as a veteran and first time homebuyer I was indeed left alone. The VA and Veterans United gave me a home with only half of the electricity working and for me to figure out the rest. My realtor and the sellers realtor had to forfeit their commission just to get the deal done. After closing My message is to all the Good veterans out there who are going through life like myself. Don’t let people take advantage of you and do your research before dealing with a company like this.
Just wanted to say thank Veterans United so much for everything you all do. The process was smooth and everybody cared about us. I'm very excited and happily able to say that me and my wife are now home owners now! Thank you all so much!
This is an A+ team and I will always be thankful
Very good organization. Was prompt with information from start to finish and made a process that is usually stressful very easy to navigate.
Simply put, “WOW”! The long winded, start to finish commutation was prompt and throughout. We faced several hurdles, but Kyle and his team jumped like Olympic athletes. Never once did I have to be concerned, because I knew I was in great hands. You guys have helped me secure a beautiful place to call home! Thank you all!
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
The whole team was great! This was my first home and they were on it from the time I got pre approval to the final day. I appreciate all the support as they guided me through the process. I wanted to close early and they made it happen. Thanks again for the support!
Thank you so much for your work with God in creating the home of our dreams!!!! WE wouldn't have never thought of getting brand new home but we did!!! A great loan and so many amazing details!!!!! Thank you ! Thank you Vetrens United!!!! Forever Changed!!!
Great collaborative effort! Should be able to look up "synergistic effect", and see a group photo of the team that took care of us!
Thanks,
Bill
